MERRY CHRISTMAS & HAPPY NEW YEAR
Terms and Conditions
Welcome to PUBER TOUR & TRAVEL!
These terms and conditions outline the rules and regulations for the use of PUBER TOUR & TRAVEL's Website, located at https://pubertravel.com.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use PUBER TOUR & TRAVEL if you do not agree to take all of the terms and conditions stated on this page.
Cancellation Policy
Payment for the tour is a fundamental part of the tour’s income and contributes to the overall cost of equipment, running costs, staffing, administration, etc. As the Company will have incurred the majority of its costs before the tour starts, we need to impose cancellation charges to cover these costs.
Deposits are non-refundable. If you cancel your booking, we will impose cancellation charges as follows:
30 days or more prior to departure – loss of deposit
15-29 days before departure – 30% of tour cost*
7-14 days before departure – 50% of tour cost*
6 or fewer days before departure – 80% of tour cost*
48 hours or fewer before departure – 100% of tour cost*
* or deposit if greater.
Tailor-made tours may be subject to alternative cancellation terms, which will be communicated to applicable Clients at the time of booking.
All cancellations must be in writing and be made by the person who submitted the booking form. Please send an email to your contact at the Company, with a copy to pubertravel@gmail.com.
Once the tour has started, no refund for any unused portion or part of the tour or services to be provided will be given. If you want to make any changes to the tour, or depart the tour early, such alteration or departure will be entirely at your own expense and liability. You will also need to communicate in writing to the tour operator your reason for leaving the tour.
Refunds (if applicable)
If your refund are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at pubertravel@gmail.com
Sale Services (if applicable)
Only regular priced Services may be refunded, unfortunately sale Services cannot be refunded.